In compliance with Personal Data Protection regulations, and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, “GDPR”), and with Organic Law 3/2018 of 5 December on the protection of personal data and guarantee of digital rights (hereinafter, “LOPDGDD”), the following information is provided regarding the processing of personal data carried out by INTEGRA THERAPEUTICS S.L. when handling enquiries received via the contact email or other communication channels.
Data is collected when you contact us through the communication channels we make available to our clients and prospective clients, and throughout the handling of the enquiry you have submitted.
The data processed will be that provided by the sender in connection with the enquiry.
The table below sets out the purposes for which we may use your personal information, together with the legal basis that permits such processing:
| Purpose | Legal Basis |
| The data provided by the sender when contacting us through our communication channels (forms, email, telephone, social media, etc.) will be used to handle the request or enquiry received and provide the corresponding response. | Consent given at the time of making contact (Art. 6(1)(a) GDPR) |
| Where consent has been obtained for this purpose, data will be used to send commercial communications about Integra Therapeutics products, events, news, activities and collaborations. | Consent given at the time of making contact (Art. 6(1)(a) GDPR) |
| Information will be processed to comply with our legal and regulatory obligations, as well as to comply with possible court orders and other decisions issued by the authorities, including the disclosure of personal data to law enforcement bodies where we have suspicions or indications of conduct that may constitute a criminal offence. | Compliance with legal obligations (Art. 6(1)(c) GDPR) |
| Sending questionnaires and surveys to assess satisfaction with the service received. | Legitimate interests (Art. 6(1)(f) GDPR) |
We will process your data for as long as necessary for the purpose that motivated its collection. Once those periods have elapsed, data will be kept in a blocked state for the legally determined period for the defence against possible claims and to comply with any legal obligations that may have arisen.
Your personal data may be processed by service providers acting as data processors.
Disclosure of data to public authorities is only envisaged where necessary to comply with legal obligations.
If we process your data, you should know that your rights are:
• Right to request access to personal data: you may ask whether we are processing your data and access it.
• Right to request rectification if the data is inaccurate, or to complete data that we hold incompletely.
• Right to request erasure of your data.
• Right to request restriction of processing.
• Right to object to processing: we will cease processing your personal data, except where it must continue to be processed for reasons provided for in the regulations.
• Right to data portability: if you wish your data to be processed by another data controller, we will facilitate the transfer of your data to the new controller.
• Right not to be subject to a decision based solely on automated processing of your personal data.
At Integra Therapeutics we process personal data on the basis of the consent you give us when you initiate contact with us to submit an enquiry. You should know that you have the right to withdraw this consent at any time, without this affecting the lawfulness of the processing carried out prior to the withdrawal.
To exercise your rights, please contact us by sending an email to info@integra-tx.com or in writing to the postal address set out in this document.
Whenever you consider it appropriate, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos): https://www.aepd.es/
Please remember that you are responsible for the data you provide to us; therefore, your data must be accurate, truthful, and kept up to date.
Given the nature of our products and the audience we address, the enquiries we receive are from adults and, in any case, from individuals aged 16 or over. If parents, mothers or legal guardians consider that their children or wards have sent us personal data, we ask them to contact us by sending an email to info@integra-tx.com.
You must always provide truthful personal information and keep your personal data up to date whenever changes occur, as we need your current information for as long as it is required for the purpose of processing.
The sender must not provide personal data of third parties without having obtained their prior consent and having informed them of this privacy policy. The user is solely responsible for the lawfulness of the data they have provided.
We may transfer your personal information to a country outside the European Economic Area (EEA) when processing is carried out by certain service providers. Such transfers are always made ensuring that we have adequate protection for personal data in place through the use of safeguards permitted by the regulations, such as the use of standard contractual clauses approved by the European Commission.
We will only use your personal data as set out in this document, which is in force at the time we collect your information.
Integra Therapeutics reserves the right to amend this policy at any time, and we therefore recommend that you read it each time you provide us with personal data.